About The License

Divi-Modules grants each customer the non-transferable right to use and incorporate the purchased item in a number of website(s) as defined by the terms set in the customer’s chosen license package. The Single Site License allows you to use the purchased item on ONE website only. The Unlimited Sites License allows you to use the purchased item on MULTIPLE websites.

The purchased items may not be resold or redistributed. They must also not be incorporated into a piece of work that is intended to be resold or redistributed. Some of the plugins contain licensed components. Those components must only be used within the purchased item. Please also refer to the specific component’s usage terms and guidelines.

Additionally, the originally-purchased license key provided by Divi-Modules may not be resold or redistributed. Divi-Modules will only provide support services to the original customer (license-holder) with a legitimate license key, and consider any other uses of this license key for support queries as fraudulent.

Please note, license keys are provided for items purchased from the Divi-Modules website only. Divi Marketplace customers will follow a different licensing structure and support system.

Product Updates

Divi-Modules will make every attempt to ensure that active products sold on our website and the Divi Marketplace are compatible with future releases of the Divi Builder. However, we cannot guarantee the timeframes for these updates.

Automatic updates are available for Divi-Modules plugins. Automatic updates are available as long as the license key generated from the purchase is still valid and active. You will also have access to updates via your account page.

Product Support

All Divi-Modules products require the Elegant Themes Divi Builder, which must be purchased separately. Our products are provided “as is” and with no implied meaning that they will function exactly as you would like. We do not provide support for product customization, alteration or feature addition, nor do we guarantee that our products will be compatible with third-party software or services. Should conflicts with third-party software occur, we may provide support at our discretion.

Divi-Modules provides support for its own products only and support is only available for those who have an active and valid license. Unless otherwise stated, support for items purchased from the Divi-Modules website is available for the lifetime of the product. This means you pay once and receive support and updates for as long as the product is being actively developed.

Divi-Modules items with annual recurring plans, such as items purchased from the Elegant Themes Divi Marketplace, will be supported for the duration of the active product subscription.

Support Requests

Support requests for Divi-Modules products purchased from the Divi-Modules website should be made via the Contact Form provided. Requests are typically responded to within 24 hours from being received, between the hours of 9:00–17:00 Singapore Standard Time (UTC+8). We will only provide support to the original customer (license-holder) as registered for the product on the Divi-Modules website.

Support requests for Divi-Modules products purchased from the Divi Marketplace must be initiated by submitting a Support Ticket on the Divi Marketplace website. Only customers who have purchased a product may request support.

Whilst we attempt to provide the best support possible for our products, we do not guarantee that any particular support query can, or will be answered to the extent, or within the timeframe that the enquirer is completely satisfied with. We are here to help the best we can and ask that everyone communicate clearly and politely.